Sternwheeler Hotel & Conference Centre, Trademark By Wyndham, Whitehorse
About the Hotel
Sternwheeler Hotel & Conference Centre, Trademark By Wyndham is a 3-star
Rooms & Amenities
The hotel features
Dining Options
Dine at the on-site restaurant,
Leisure & Business
Guests can utilize the on-site fitness center and enjoy easy access to downtown attractions such as the
Services & Transportation
Additional services include complimentary Wi-Fi in public areas, a coffee shop/cafe, and a hair salon. Transportation options feature a
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Housekeeping
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
Location
Reviews and Ratings
The hotel had spacious and well-appointed rooms, but there were issues with cleanliness and maintenance. The service was accommodating and responsive despite some initial hiccups. The location was convenient and close to various amenities. The dining options were limited and overpriced. Overall, the facilities were decent, but some improvements are needed.
The hotel's location was excellent, allowing easy walks to local attractions, but the strong smell of pizza upon check-in and the inconvenience of taking out the dog due to distance from a door were a concern. The service was accommodating, although some staff lacked people skills. The dining options were a bit spartan and costly, mainly offering continental breakfast at a high price. Still, the friendliness of the team and the convenience of the location were definite highlights of the stay.
The hotel was decent, but some areas could use improvement. The rooms were a bit small for two queen beds at the price. The presence of fruit flies in the bathroom was a concern, and the hallway leading to the elevators looked worn out. However, the service was courteous and helpful, and the location was convenient being close to the town center and restaurants.
I had a conflicting experience at this hotel. While the staff were very friendly and accommodating, the rooms were a big letdown with no air conditioning and a lack of style. The location was convenient for exploring the area, but the dining options left much to be desired.
The hotel is in a very central location in downtown Whitehorse, making it convenient to explore the area. The rooms were clean and comfortable, but in need of updating. The service was reasonably friendly, but staff could be more informed about the area. The dining options were a bit limited and overpriced. Overall, a decent stay with some room for improvement.
The hotel offers an excellent downtown location with clean and comfortable rooms and very friendly service. However, the rooms are a bit older compared to other Whitehorse hotels, and there are no tea/coffee making facilities. The freezing temperatures inside were less than ideal.
My stay at the hotel had its ups and downs. The location was fantastic, close to key sights in town. The room wasn't as clean as I hoped, with some maintenance issues like missing outlets and water stains. Service was friendly but somewhat lacking in engagement. The dining options were a bit overpriced for what was offered.
The hotel has a great location in the center of Whitehorse downtown, offering easy access to everything. However, the rooms are in need of some sprucing up and could be cleaner. The service encountered was helpful and friendly, especially at the eatery in the hotel, but a bit disorganized at times. The breakfast area was a bit cold, though there was a good variety of food. On the bright side, it is well located despite any scheduling changes that might occur during a trip.
My stay at the hotel was a mixed experience. The rooms were not up to standard with a hard king bed, malfunctioning lights, and an overall dirty and musty atmosphere. However, the presence of a microwave and small refrigerator was convenient. The staff seemed indifferent to guest concerns. The location was ideal, right in the middle of Whitehorse downtown, making it easy to access nearby attractions and necessities. The dining options left more to be desired, with an expensive and subpar experience. Despite these drawbacks, the service provided some nice touches like setting the fan for air circulation during the day.
The hotel's location was superb, within walking distance of many parks and beautiful buildings, allowing for a car-free exploration. The rooms, while clean, were smaller than expected and unfortunately had an odd incidence of fruit flies in the bathroom. The service was friendly and professional, addressing any issues promptly. However, the dining experience was a bit pricey and the facilities were slightly underwhelming.
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